Built for retail. By retail.
In retail, the quality of workforce scheduling directly impacts profitability, labor law compliance, and employee satisfaction. Fluctuating foot traffic, part-time arrangements, shift systems, and collective bargaining requirements all add layers of complexity — and today's employees expect to have a say in their schedules, not simply be assigned to them.
SEAK was built precisely for these demands. Our solution brings together scheduling, time tracking, and time management in a single integrated system — structured, reliable, and built to scale.
Staffing That Matches Your Frequency
Demand forecasting, shift planning, and time tracking work in perfect sync. You staff your floor precisely within your revenue window — no costly over- or understaffing, no Excel workarounds.
Legal Compliance from Time Tracking to Payroll
Working time regulations, ECJ rulings, break and premium pay rules, and collective agreements (TVöD, AVR, and company-specific tariffs) are all built directly into the system. Audits, compliance checks, and payroll processing are audit-proof — with no additional administrative overhead.
Central Office and Field Teams. One Single Source of Truth.
HQ, regional managers, and branch teams all work within a single platform — with clearly defined roles and permissions. Planning, time tracking, approvals, and reporting stay in sync at all times — no spreadsheet silos, no last-minute payroll corrections, no endless email back-and-forth.
Personal Guidance, Not Anonymous Software
Technology alone doesn't solve organizational challenges. That's why we partner with our customers every step of the way — from initial analysis and implementation through to ongoing support, building relationships that last.
Engage your people — don't just schedule them.
Schedules, time tracking, requests, and documents — all accessible on any smartphone, no additional hardware required. Employees can submit availability preferences, swap shifts with teammates, and plan their time off well in advance.
Cloud Platform with Open APIs
SEAK runs as a cloud service hosted in ISO 27001-certified data centers in Germany. With a REST API and over 50 pre-built integrations for SAP, DATEV, Personio, and more, SEAK connects seamlessly into your existing system landscape.
Our Workforce Management Solutions — All in One System
SEAK covers the entire workforce management cycle for retail — from time capture and scheduling to collaboration, analysis, and control. All modules run on a single unified platform with one consistent data foundation.
Build a Solid Data Foundation
This is where the data foundation for planning, payroll, and controlling is built. Master data, time tracking, time management, and the digital eAU workflow all come together in one clean data capture layer.
Plan ahead. Don't just react.
Smart workforce planning means having demand forecasting, shift scheduling, and leave management in one seamless flow. SEAK learns from your locations' historical revenue, traffic patterns, and seasonal trends — and automatically recommends the right staffing levels.
Take your team into the digital everyday
Employee self-service and multi-level approval workflows for managers. SEAK eliminates paper forms, email back-and-forth, and last-minute payroll corrections — across four seamlessly integrated workflows.
Connect SEAK to Your Existing Tech Stack
Workforce management runs on clean, reliable data flows. SEAK comes with pre-built connectors for payroll, HR, ERP, POS, inventory, and footfall systems — including SAP, DATEV, Personio, Sage, Navision, LOGA, and 50+ more. Bidirectional, maintained by a dedicated in-house integrations team, and continuously updated.
At Home in Retail. Proven Across Industries.
SEAK is built for multi-location retail — and purpose-built for the environments where the same patterns repeat every day: stores, shifts, customer flow, and tight staffing margins.
Retail
Bakeries
Service
Cinema Operations
SEAK by the Numbers
Built for commerce. Deployed worldwide.
Employees whose daily working hours are scheduled and tracked via SEAK.
Companies across the DACH region manage their workforce with SEAK.
Countries where trading companies work with SEAK.
Languages in which SEAK is available.
Book a Free Consultation
We'd love to walk you through everything in a 30-minute online meeting — and explore together how SEAK can be seamlessly integrated into your existing workflows. Simply pick a time that works for you in the calendar below, and you'll receive the meeting link and access details by email shortly after.
Alternatively, you're welcome to reach out via our contact form — we'll get back to you promptly. Or give us a call at: +49 40 238 348 – 000
More than 500 companies trust us
Frequently Asked Questions About Workforce Management
What Is Workforce Management — and Why Does It Matter Most in Retail?
Workforce Management (WFM) covers every process involved in managing your people — from demand planning and shift scheduling to time tracking, employee self-service, and workforce controlling. In retail, it's mission-critical: fluctuating customer footfall, seasonal peaks, and complex store structures make staffing far more challenging than in most other industries. At the same time, labor costs remain one of the single biggest levers for driving profitability.
Which industries is SEAK suitable for?
SEAK is purpose-built for multi-location retail — from specialty stores to large chains. It also delivers proven results across adjacent industries: professional services, bakeries, cinema operators, manufacturing, and healthcare and social services. Wherever branch structures, shift patterns, and customer flow make workforce management complex, SEAK brings clarity and control.
Is SEAK compliant with German working time regulations?
Yes. Working time regulations, break rules, premium pay logic, and documentation requirements are all mapped within the system and validated automatically. SEAK also supports collective bargaining models (including TVöD, AVR, and company-specific agreements) as well as compliance with the ECJ ruling on mandatory working time recording.
What role does AI play at SEAK?
AI models primarily support demand forecasting and automated staffing suggestions. They analyze your locations' historical sales data, footfall patterns, seasonal trends, and promotional activities to recommend appropriate staffing levels. The final decision always rests with the planner. At SEAK, AI is a tool — not a black box.
How does SEAK support workforce scheduling in multi-site retail environments?
SEAK brings cross-location planning, approvals, and controlling together in a single unified platform. Roles are clearly separated for store managers, department heads, regional managers, and head office. Schedules, requests, and time accounts are accessible from any mobile device.
Can SEAK be integrated with existing payroll or point-of-sale systems?
Yes. SEAK is designed as a workforce layer that connects to your existing systems — payroll, POS, ERP, traffic counting, and HR master data — delivering seamless, integrated data flow via standard interfaces rather than operating as a siloed standalone solution.
Does SEAK work for smaller mid-sized businesses?
Yes. Companies can start modularly — typically with time tracking or shift scheduling — and expand SEAK incrementally. The architecture scales from a single location to a retail chain with several hundred stores.
How long does it take to implement SEAK?
Implementation timelines depend on the scope of your project. Single-module rollouts — such as time tracking across a retail group — can go live within a matter of weeks. More complex deployments involving multiple modules and integrations are delivered in phases, with pilot phases typically launching after a structured discovery and analysis process.
What Are the Benefits of Digital Time Tracking with SEAK?
Accurate, paperless time records that comply with ECJ rulings and the Working Hours Act — with automatic calculation of breaks, premiums, and time accounts, and seamless integration into payroll and controlling.
Where is my data hosted?
Hosted in German data centers. The SEAK Cloud Service is ISO 27001 certified.